Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, San Marino, Spain.
EU Standard Tracked Delivery 3-7 Working Days
£8 Free when you spend over £70
EU Express Delivery 3-5 Working Days
£15 Free when you spend over £100
USA, CANADA + MEXICO
US Standard Tracked Delivery 5-10 Working Days
£8 Free when you spend over £70
US Express Tracked Delivery
3-5 Working Days
£10.00 Free when you spend over £120*
AUSTRALIA & NEW ZEALAND
International Tracked Delivery 5-10 Working Days
£8 Free for orders over £70
International Express 3-4 Working Days
£14.00 Free when you spend over £100
REST OF WORLD*
International Tracked Delivery 5-15 Working Days
£15 Free when you spend over £120
SHIPPING INFO & DISCLAIMERS
All times are UK local (GMT) times
We ship from within the UK. We aim to get all items purchased before their cut off time sent out the same working day, next day orders placed after this time may take an additional day to arrive. We do not process orders over the weekend, orders placed during the weekend or bank holidays will be dispatched the next working day.
*Please note: All delivery times are an estimate with the courier. Depending upon certain factors with their processes, this may slow or speed up the process and Zero Seven cannot be held accountable
We ship from within the EU, customs charges may be applied.
USA -For more information, please check with the US Customs and Border Protection Department. If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
AUSTRALIA – All orders above AUS$1000 will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information
NEW ZEALAND - All orders above NZD $60 will be subject to import duties. This figure can vary depending on the value of the parcel.
REFUSING TO PAY CUSTOMS
If you choose to refuse the customs fee and the parcel is returned back to us, a shipping & handling fee may be deducted from your refund.
If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
We aim to get all items purchased before their cut off time sent out the same working day, next day orders placed after this time may take an additional day to arrive. We do not process orders over the weekend, orders placed during the weekend or bank holidays will be dispatched the next working day.
WHEN YOU PURCHASE YOU MUST DO SO KNOWING THE IMPORT RULES OF YOUR COUNTRY. WE CANNOT CIRCUMVENT THESE RULES NOR CAN WE ESTIMATE CUSTOMS CHARGES IN YOUR COUNTRY. ALL CUSTOMS CHARGES MUST BE MET BY THE CUSTOMER.
* Excludes Azores, Ceuta and Melilla, DHL Packstation, departments and territories DOMTOM (Martinique, Guadeloupe, French Guiana, Reunion, Mayotte, French Polynesia, SaintBarthélemy, Saint Martin, Saint Pierre and Miquelon, Wallis and Futuna, New Caledonia), Greenland, Åland Islands, Faroe Islands, Isle of Man, North Korea, Pitcairn Islands, Samoa, Sao Tome & Principe, Sierra Leone, Sint Maarten, Solomon Islands, Iraq, Iran, South Georgia & South Sandwich Islands, St. Helena, St. Kitts & Nevis, St. Lucia, St. Pierre & Miquelon, Sudan, Suriname, Svalbard & Jan Mayen, St. Vincent & Grenadines, Tajikistan, TimorLeste, Tokelau, Tonga, Trinidad & Tobago, Turkmenistan, Tuvalu, US Outlying Islands, Western Sahara, Cuba.
**Delivery times are from the time that the order ships from our warehouse.
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
We strive to process all orders within two days of ordering from our UK warehouse. Please note that during peak dispatch times delivery timeframes may be extended.
Next working day orders must be placed before 12pm Noon/Midday Monday - Friday.
Please note next day delivery does not apply to bank holidays or weekends. We do not dispatch or deliver orders over the weekends.
HOW DO I RETURN A PRODUCT?
You can return a product free of charge within our new 30 day return period.
Please put your name and order number inside the package and send your returns to: